Frequently Asked Questions

Thanks for checking out the FAQ. If you still need to contact us, please submit our contact form.
When does pre-registration open?
I didn't get an email confirmation. How do I pick up my pre-registration badge?
Don’t worry, we do have your information on file. Your PayPal receipt and email address that you used to register with are acceptable backup information. If you can bring a paper copy with you, all the better. The convention center does not have printing facilities available.
I don't remember whether I preregistered. How can I check?
Check your PayPal account. You should see a payment listed in your history. If not, you may still ask, but it will likely take several business days for us to respond to that question. We thank you for your patience.
Why do I have to wear these wristbands?
Unfortunately we need to enforce the wristband system. We’re working on updating our wristband policy to reflect the realities of the situation a little better right now so please check back on 1/09/18 for more complete information.
Currently I can tell you…

  • Wristbands are mandated by our spaces, this includes the Hyatt and the Greater Columbus Convention Center. We don’t really have a say on whether or not we can use them.
  • If you’re staying at the Hyatt you may need an additional wristband to enter the sleeping area.
  • If you damage your wristband you can come to registration and we can replace your wristband free of charge!

More information is coming soon, please stay tuned!

Does Ohayocon have room blocks at other hotels than the Hyatt?
At the moment, no, but given the large amount of requests for these, we are considering options for 2019.
May I suggest a guest speaker or appearance?
Yes, but we generally will not respond. It’s not that we don’t like you, it’s just that we receive many solicitations per week and most of the time it’s agents’ trying to sell us someone we never wanted in the first place. To make up for this, we occasionally survey our paid attendees to see if they want anyone in particular to visit Ohayocon.
When can I apply for Dealers Room or Artist Alley space?
Dealers: The application period is over, but we look forward to hearing from you next year!
Artists: The application period is over, but we look forward to hearing from you next year!
Can I wear this?
Thank you for asking. Please read our public safety policies and cosplay rules. If you still have questions, feel free to send us a message.
Can I take photographs? Can I sell them? Can I set up a photo booth?
Please feel free to take commemorative photos for your own enjoyment. You are free to share your pictures in the manner of your choosing, but you are on your own regarding the appearances of individuals in your photos. (That is, we are not giving you permission to share photos of anyone in particular, and if there is a dispute with someone wanting you to remove a picture with them, that’s between you and them.) The hallways of the hotel and convention center are public space, and releasing any photo taken from a public space is ethical.

We do not permit you to sell photographs, raw or edited, at or during Ohayocon. You risk forfeiting your admission if you do so. After the convention and off-premises, we do not care as long as you are not using our branding or image and you are not telling people that your photos are “official” or that you work(ed) for Ohayocon.

We prohibit you from setting up photo booths unless you have an agreement with us in advance, and we will likely refer you to our Dealers Room staff so you can negotiate purchasing vendor space. At-con photography is generally not considered for Artist Alley. If you have any questions about our policy, please send us an email.

Can I take official photos and give (or sell) them to you after the convention?
Thank you for your interest in Ohayocon. We are not accepting solicitations for photography contractors. However, we may have room for staff photographers who can also write PR and marketing copy and do graphic design. The Editors™ are making an Organization-wide Photograph Scavenger Hunt this year, and you are invited to apply for a staff position and take part in the “fun.”
How do I get a media pass?
Be prepared to prove your credentials, and fill out this form.
Do you accept submissions for maid cafes?
We do not. We do not wish to offer maid cafes as an activity at Ohayocon.
What happened to the forums?
We have permanently discontinued our forums. There are several reasons for this:

  • there have been fewer than 20 forum users in the last three years,
  • most questions are now submitted to us via email or Facebook message,
  • we do not check the forums often enough for it to be a positive customer service experience,
  • we have been the victim to hundreds of spam posts by spam bots,
  • forums on WordPress are historically bad, and the creator of bbPress has seriously argued with users and contributors that his software is perfect and needs no further adjustments, and people who want anything better should do it themselves, so we are.

There are multiple ways of contacting us, and we think they’re all much more popular than old-fashioned forums.

Finally, we are playing with the idea of program-based online focus groups. For example, if you want to network with cosplayers and also advise us about cosplay at Ohayocon, we’d have a Facebook group for that, etc. It’s a thought experiment for now, but some of us are pushing for it to happen.