Welcome!
We (the staff) expect that if you are reading this, you are a parent whose excited kid pleaded for a ticket to this event and you’re wondering what you’re letting them get into. We were once those kids—there’s no being “an adult who operates an anime convention” (a dubious title) without having ever been over the moon about going to them as a kid. In fact, every one of us from the convention director down is an unpaid volunteer—this is a labor of love in the truest sense—and we’re doing it for our attendees, some of whom we hope will be you and yours.
Essential information
Likely the most forgotten information for parents and guardians is the requirement that you are present at the venue the whole time your children are there. For 13-year-olds and up, you don’t have to be in the same room, but you still have to be reachable on site. The most basic information about admission and related policies and procedures is available on the Pricing & Admission Info page. You can also read all of our policies. And if you need to get in touch, we invite you to first read the FAQ and if your question is still unanswered, feel free to contact us.
Pre-sales best practices
We recommend putting your own name on registrations for attendees younger than 18, then going with them to the registration desk to pick them up. Our staff matches the name on the ticket with the name on your acceptable ID in order to prevent others from stealing your badges by claiming to be you. If your child does not have an ID on that list, then this is the only way they can get a pre-sales (also called pre-registration or simply “pre-reg”) badge. (They could buy one at the door with no ID, but that is more expensive than pre-sales.) If you have questions or concerns about this, please reach out.